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Fix QuickBooks Error H202 with Simple Troubleshooting Steps

  • henrymaartin1990
  • 3 days ago
  • 3 min read

QuickBooks Error H202 is a common issue that users encounter when attempting to switch to multi-user mode. It typically occurs when QuickBooks is unable to communicate with the server hosting the company file. If you're seeing this error, your workflow can get disrupted, especially in a multi-user environment.


👉 QuickBooks Error H202 usually appears with the following message:“Error code: H202 - This company file is located on another computer, and QuickBooks needs some help connecting.”


This error demands prompt action to restore seamless connectivity and avoid further data issues.


Fix QuickBooks Error H202 quickly with expert troubleshooting tips. Call support at +1-866-500-0076 for fast help.


Main Symptoms of QuickBooks Error H202


You might be experiencing Error H202 if you notice any of the following:

  • QuickBooks freezes while switching to multi-user mode.

  • You receive error messages stating you can’t access the company file.

  • Performance becomes slower on the host or workstation.

  • QuickBooks is unable to complete company file tasks.


Causes Behind QuickBooks Error H202


Understanding the reasons behind the error can help in resolving it more efficiently. Here are some of the most common causes:

  1. Incorrect hosting configuration on the server.

  2. Blocked ports by the firewall or antivirus software.

  3. QuickBooks services (QBCFMonitor or QuickBooksDBXX) are not running.

  4. Corrupted .ND file associated with the company file.

  5. DNS issues that prevent QuickBooks from identifying the server.


How to Fix QuickBooks Error H202


Below are some tried and tested solutions that can help you get rid of this frustrating error:


Step 1: Use QuickBooks Database Server Manager

  1. Download and install the QuickBooks Tool Hub (if not already installed).

  2. Launch Tool Hub and go to the Network Issues tab.

  3. Select QuickBooks Database Server Manager.

  4. Scan the folder where the company file is stored.

  5. Once the scan completes, try accessing the file again.


Step 2: Check Hosting Settings

Make sure only your server is hosting the company file.

  • Go to File > Utilities.

  • On all workstations, select Stop Hosting Multi-User Access.

  • On the server computer, choose Host Multi-User Access if not already enabled.


Step 3: Configure Windows Firewall

  1. Open Windows Firewall and go to Advanced Settings.

  2. Create Inbound and Outbound Rules for the following QuickBooks ports:

    • QuickBooks Desktop 2024: 8019, 56728, 55378-55382

    • QuickBooks Desktop 2023: 8019, 56727, 55373-55377

  3. Save the settings and restart the system.


Step 4: Rename the .ND File

  1. Open the folder where your company file is stored.

  2. Locate the file with the .ND extension (e.g., companyfilename.qbw.nd).

  3. Right-click and rename it to companyfilename.qbw.nd.old.

  4. Restart QuickBooks and open your company file.


You can also consider visiting this page to resolve another closely related issue:👉 QuickBooks Cannot Communicate With the Company File


Additional Fixes to Try


If the error persists even after following the above steps, try the following:


Restart QuickBooks Services

  1. Press Windows + R, type services.msc, and hit Enter.

  2. Locate and restart the following:

    • QuickBooksDBXX

    • QBCFMonitorService

  3. Make sure they are set to Automatic startup type.


Use the QuickBooks Connection Diagnostic Tool

  1. Open QuickBooks Tool Hub.

  2. Select Company File Issues tab.

  3. Click on Run QuickBooks File Doctor.

  4. Choose your company file and click Check your file.

  5. Wait for the tool to identify and fix problems.


Tips to Avoid QuickBooks Error H202 in the Future

  • Always keep your QuickBooks and Windows updated.

  • Maintain proper network settings and firewall configurations.

  • Schedule regular scans with QuickBooks Database Server Manager.

  • Don’t share the company file from a workstation—use only the server.

 


Final Thoughts


QuickBooks Error H202 is not uncommon for multi-user setups, but it's fixable with the right approach. Whether it's an issue with hosting settings, firewall configurations, or QuickBooks services, applying the above steps should help you regain access to your company file.

If you find the process overwhelming, don’t hesitate to get in touch with QuickBook SupportNet at +1-866-500-0076 for reliable assistance.


 
 
 

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