QuickBooks Error PS038: 5 Easy Tips For Fixing the issue

Creating and processing the payroll is the most important business task, and it is time-consuming and challenging. There comes a time when the QuickBooks Desktop payroll comes into the picture. This payroll software makes it easier for employers to compute payroll taxes and take care of all payroll-related tasks. However, sometimes, users fail to run the payroll update due to an older or invalid payroll subscription. Whenever the error appears, it interrupts the users when they download the latest payroll updates.

Consequently, the arrival of QuickBooks Error Code PS038 causes a failure to compute employee payroll accurately. Thus, it might cause them to lose their morale and hamper productivity. So, it’s necessary to fix this payroll update error using the fixation methods discussed further in this post. Let’s begin reading.

Looking for reliable solutions to tackle the QuickBooks Payroll Error PS038 and need quick assistance? Directly contact our QB experts at +1-866-500-0076 and obtain the solutions that fit best according to your query.

What Exactly Do You Mean By QuickBooks Error PS038?

QuickBooks Error PS038 is the payroll update error that might appear due to the incorrect network configuration. Whenever this error pops up, the users start getting “You’ve retrieved the latest payroll update and validated your Payroll subscription. We strongly recommend that you go online again before 04/12/22. [PS038].” However, when the error comes up, the users fail to perform their ongoing payroll tasks. So, it’s important to fix the issue, but before that, you must know the root causes behind this error.

Possible Factors That Give Rise to QuickBooks Payroll Error PS038

Below, we have mentioned all the possible causes that might result in QuickBooks Payroll Error PS038. So, let’s study all the root causes thoroughly.

• The QuickBooks Payroll update Error PS038 might appear due to incorrect payroll setup or outdated subscription details.

• You might get this issue when the inappropriate Windows Registry issues are preventing QuickBooks from running the updates.

• Not installing the QuickBooks Desktop properly on your workstation prevents the users from getting the payroll updates.

• The problem with the network connectivity is also the reason behind the occurrence of the QuickBooks Error Code PS038.

  
  

Simple & Reliable Solutions to Rectify Payroll Error PS038 in QuickBooks

After learning all the factors that lead to Payroll Error PS038 in QuickBooks, you must fix the error instantly to regain payroll update. Herein, we have provided the proper solutions that will help you in addressing the issue smoothly without any further delays.

Solution 1: Ensure that QuickBooks Desktop is Up-to-Date & Conduct the Backup Of Data

Follow the instructions given below to get the latest QuickBooks Desktop on your workstation.

• Launch the QuickBooks Desktop application using the accurate administrative privileges.

• After that, choose the Help menu and then opt for the Update QuickBooks Desktop option.

• Thereon, move to the Update Now tab and click the Get QuickBooks Update option.

• Next, you must wait for some time to complete downloading the QuickBooks Payroll update.

• Finally, relaunch the QuickBooks application and give enough permissions to install the Update successfully.

  
  

Instructions For Backing Up Your Company Data

• Initially, launch the QuickBooks Desktop application in the single-user mode.

• Afterwards, browse to the File menu and click the Back Up Your Data File option.

• Thereon, you must opt for the Create Local Backup option and then hit the Browse tab from the Local Backup Option screen.

• Next, you must pick the accurate directory to save the QuickBooks backup file securely.

• Now, choose the Online and Backup option to run a test to analyze the data closely.

• Finally, go with the Save It Now tab to restore all the changes done to your company file.

Solution 2: Begin Sending Your Payroll data or Usage Data

• Primarily, choose the Employees tab and opt for the My Payroll Service tab.

• After that, click on the Send Usage Data and if you can’t find this option skip to the next step.

• Thereon, move to the Employees menu and then opt for the Send Payroll Data.

• When you reaches the Send Payroll Data screen, tap on the Send All tab. Later on, you must add the payroll service pin when asked.

• Furthermore, if you can send the payroll, then try updating the payroll and if the error still exists try another solution.

  
  

Solution 3: Start Looking For the Paychecks That Are Stuck

• In the beginning, choose the Edit menu and click on the Find tab.

• After that, move to the Advanced tab and then tap on the Advanced tab again.

• Thereon, opt for the Detail Level option from the Filter List and then hit the Summary Only tab.

• Now, you must move to the Filter List option and scroll down to click the Online Status.

• Furthermore, pick the Online to Send option and then the Find tab. With this, you will obtain all the paychecks that isn’t send to Intuit. Herein, you must note down the “Number of matches” you get on the Find window.

Solution 4: Utilize the Verify and Rebuild Data Tool To Rectify the issue

If the above solutions couldn’t fix the QuickBooks Update Error PS038, you must try running the verify and rebuild data tool. This utility tool will help to configure the damages within the company file.

• Firstly, verify the company data by opening the Start menu and hitting the Close All tab.

  
  

• After that, hit the File menu and then choose the Utilities option from the sub-menu list.

  
  

• Now, tap on the Verify Data option if you notice the following conditions:

  
  

  • QuickBooks detected no problems with your data – it indicates that your data is accurate and you don’t have t do any modifications.

  • If you get any error message – start looking for its fixation methods on the QuickBooks Desktop support page.

  • Your data has lost integrity-- It specifies that the data damage is present within your company file, and you must run the rebuild tool to address the issues.

Solution 5: In-depth Investigation of the Unsent Paychecks

• Initially, choose the File menu, click the Utilities, and then click the Rebuild Data tab.

  
  

• After that, QuickBooks will prompt you to generate the backup before rebuilding your company file.

  
  

• Thereon, you must pick a suitable location to save the backup of the company file and hit the OK tab. Herein, ensure that you won’t replace another file and mention the new name in File name. Later on, choose the Save tab to move further.

  
  

• Now, click the OK tab when you receive the message on the screen stating, “Rebuild has completed.”

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• At last, switch to the File menu, then Utilities and the Verify Data option for searching any additional damage.

  
  

  • If the verify tool that there is severe damage with your company file, then you must require to fix it manually. Herein, you must begin looking for the errors within the qbwin.log file on the QuickBooks support website to resolve the issue.

  • Whereas, if you fails to resolve the error, you must restore the backup of the company file. For that, switch to the File menu, click the Open or Restore Company option.

    
    

Drawing to a Conclusion!!

Through this post’s help, we hope that you can easily rectify the QuickBooks Error PS038 and can easily get the payroll updates. Furthermore, if you are still having issues while getting the payroll updates, connect with our QB experts for help. They will guided you in the best possible manner which will help in addressing the issue quickly.