Best Methods To Fix QuickBooks Error 1328: Causes, Solutions
- henrymaartin1990
- Jun 11
- 3 min read
If you're facing an issue while updating, installing, or repairing QuickBooks, QuickBooks error 1328 might be the culprit. This common yet frustrating error often appears when users try to update QuickBooks Desktop or repair the installation file. The error message usually points to a problem in the configuration or data integrity.
In this guide, we'll explain what causes this error, how to identify it, and most importantly, how to fix it quickly and safely.
Learn how to fix QuickBooks Error 1328 with simple steps, discover its causes, and get expert support at +1-866-500-0076.
What is QuickBooks Error 1328?
QuickBooks Error 1328 typically occurs when there’s a disruption during the installation, update, or uninstallation process of QuickBooks Desktop. The error message may read something like:
“Error 1328: Error updating file C:\config.msi\PT**.tmp. System error…”
The file referenced might vary, but the root issue is often related to corrupted system files, incorrect configurations, or interference from third-party applications.
Causes of QuickBooks Error 1328
Several reasons may trigger this error:
1. Corrupted Installation File
A damaged QuickBooks installation package can interrupt the update or repair process.
2. Interruption by Security Software
Antivirus or firewall settings may block essential QuickBooks operations.
3. Windows Registry Issues
Invalid registry entries related to QuickBooks can create conflicts during installations.
4. Previous Incomplete Installation
If QuickBooks was not installed properly earlier, it might affect future updates or repairs.
5. Network or Permission Errors
Lack of admin rights or a poor internet connection can halt QuickBooks processes.
Common Symptoms of Error 1328 in QuickBooks
Here are a few telltale signs you’re dealing with this error:
Frequent crashes during install or update
Frozen or sluggish system performance
On-screen error messages during QuickBooks operations
Unable to complete patch updates
How to Fix QuickBooks Error 1328: Step-by-Step Solutions
Let’s walk through the top troubleshooting methods:
Solution 1: Use QuickBooks Tool Hub
Download and install QuickBooks Tool Hub from Intuit’s official site.
Launch the tool and select Installation Issues.
Click QuickBooks Install Diagnostic Tool.
Let the scan run. Once done, restart your system.
Solution 2: Rename the config.msi File
Go to C:\ drive.
Locate the config.msi folder.
Right-click on the .tmp file mentioned in the error message and rename it.
Add .old at the end of the filename.
Retry the installation or update process.
Solution 3: Perform a Clean Installation
Uninstall QuickBooks via Control Panel > Programs > Uninstall a Program.
Use QuickBooks Clean Install Tool from the Tool Hub.
Follow the prompts to completely remove QuickBooks files.
Reinstall QuickBooks using your original license and product code.
Solution 4: Check Windows Updates
Go to Start > Settings > Update & Security.
Click Check for Updates.
Install any pending updates.
Reboot the system and try the update again.
Solution 5: Disable Antivirus/Firewall Temporarily
Sometimes, third-party software conflicts with QuickBooks installation. Try:
Disabling antivirus and firewall temporarily.
Running QuickBooks update or install.
Re-enabling security tools after the process is complete.
You can also consider visiting this page for resolving QuickBooks Error 16026, another related issue that may occur during updates or syncing operations.
Preventive Tips to Avoid Error 1328
To ensure you don’t encounter this error again:
Keep your QuickBooks and Windows OS updated.
Regularly use the QuickBooks File Doctor tool.
Avoid force shutdowns during updates or installations.
Use a reliable internet connection during update downloads.
Always install software with admin privileges.
When to Contact Support
If none of the above solutions work or you're unsure about modifying system files, it’s best to speak with a certified QuickBooks expert. Call our 24/7 support team at +1-866-500-0076 for personalized help.
Learn More: QuickBooks Error Code 401
Conclusion
QuickBooks Error 1328 may seem like a serious problem, but it can be resolved efficiently with the right tools and steps. From corrupted files to outdated Windows systems, understanding the root causes helps in applying the correct fix. Be proactive with regular system and software maintenance to avoid such errors in the future.
If you're still stuck, don’t hesitate to call our helpline at +1-866-500-0076 for expert help.
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